The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.
Charged for internet that never really worked. The food selection was just ok.
The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.
everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!
Delayed, Bad American style food (not tasty, horrible cheese for a flight to France). Incompetent cabin crew (I asked how to connect by cable my headphones and the flight attendant suggested me Bluetooth which is not available). Good space
We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane
Worst flight I ever had I payed for special seats with underpriced which I never recieved. I will like you to make sure that I am refunded my 134.00 dollars that I paid for the seats that I never received. I am looking forward for Kayak to look into this issue with underpriced because they took my money and never booked the seats for me with the airline.
Not too happy with ground staff at Dubai airport. We had asked for wheel chair, and we were told to walk a long distance, poorly organised. And then at boarding to Mumbai flight wecwere treated rudely by the local Emirates staff forced to check in our cabin bags, we told them we were transiting.
I was not allowed to upgrade with miles whereas others were. That’s a pity
More organised boarding process. It was a circus. Otherwise absolutely top class flight
Seats very small and unable to pre purchase internet or seat upgrades
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Do I need to repeat my complaints about my lost carry on bag?
I had first class service from them. A little late taking off, but no major problem
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
No towels or tissue and chocolate and mint provided before arrival
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
Not good. Expected a lot more as far as excellence.
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
Very punctual, the onboard staff was friendly and correct, the flight was fortunately very calm, the toilets were clean, in short, an excellent experience Thanks
Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience
The flight was great. From the first to the last step, the staff was very helpful and understanding. I also always enjoy Turkish Airlines food because it’s flavorful, fresh (like salads and very delicious bread ) and has special things like olives, dates… I loved that bean salad and apricot pie. I also enjoyed the movies. Thank you!
Very nice and friendly crew. Boarding system can be improved.
Here's a sample answer: "Honestly, I was really impressed with Turkish Airlines, but if I had to suggest one area for improvement, it would be: - *More efficient boarding process*: I noticed that boarding took a bit longer than expected, which might be frustrating for passengers with tight connections.
Not worth pay business classs and get service economy class
Turkish Airlines overbooked the flight and they did not allow me to board the flight even though I had the proper boarding pass and was at the gate on time. Simply unacceptable.
I felt the AVM was bad. They could have done better and felt the route was much long theb expected otherwise it was good experience.
Bad service and food was not good. Give very less food.
Crew members, pilots and flight attendants are excellent. Beside, that, customer service is very lacking in all aspects of Turkish airlines
Flight Attendant Karen Lynn was an absolute delight. She assisted in every portion of the services provided throughout the flight, aided with any and all concerns expressed by passengers, and even helped comfort an upset child who was one of five of a traveling family. This quality of service is what keeps me coming back to American. Thank you!
Very quick boarding. I was surprised we only got a small water and small thing of cookies, everything else was for purchase. No entertainment. Crew was excellent though.
Was late but that airport/storm fault. Flight was full but comfortable. Food quite nice. Unfortunate that I had a rather miserable attendant, others were much friendlier
I liked having access to all the Harry Potter movies and the food was good. The staff was also excellent. The pillows and blankets could’ve been better as mine had stains when I arrived
BA have long since lost their way. They are a budget airline without the budget fares. Everything from booking to boarding to flying to arrival is just plain ordinary. I fly BA if the only alternative is Ryanair who are even worse. Otherwise we fly KLM or Lufthansa who are so much better.
The luggage is still in transit and the ground staff at Heathrow airport very rude and uncooperative. If I was you, I would fire them straight away. Bunch of incompetent folks.
They lost my special meal request and tried to tell me I didn't request it. I had the proof. Then they tried to get me to eat food I can't eat. No apologies
Reasonably comfortable. Plenty of room. Crew were attentive and continually informing passengers of position. Although stuck in runway for 1 hour, weather issues, it felt like we were the crews first priority
One particular crew member wasn't helpful in the cabin .
Flight attendant kept banging her cart into my aisle seat. Hard. Couldn’t lean seat back. Should be warned of limitations when booking seat
