Pros (+) Staff were very friendly. Location was excellent!
3 stars
Hotel Merkur - West Station
Bahnhofstrasse 35, 3800 Interlaken, Bern, Switzerland
Interlaken, Switzerland
See location+41 33 826 77 88Photos of Hotel Merkur - West Station
Overview
Lakefront hotel with free breakfast and a rooftop terrace A rooftop terrace, a business center, and express check-out are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, charcoal grills, and a hair salon are onsite. Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and fans. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations. This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Merkur - West Station
- Free Wi-Fi
- Tea/coffee maker
- Business centre
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
- Parking
- Complimentary breakfast
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
Services and conveniences
- ATM on-site
- Business centre
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Special diet menus (on request)
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
Things to do
- Hiking
- Boating
- Bicycle hire
- Casino
- Cycling
- Skiing
- Ice skating
Accessibility and suitability
- Lift
- No smoking
- Upper floors accessible by lift
Bathroom
- Shower
- Hairdryer
- Public bath
General
- Mountain view
- Privacy curtain
- Storage available
Media and entertainment
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Reviews of Hotel Merkur - West Station
8.8
Very good
1580 verified ratings
Wonderful
590
Very good
349
Good
290
Okay
117
Fair
110
Mediocre
59
Poor
65
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near Interlaken West station and the friendly service provided by the staff. Many reviews highlight the good breakfast options and helpfulness of the employees. However, some guests reported cleanliness issues, such as unclean rooms and bedding, which detracted from their overall experience.AI-generated from customer reviews
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Score by provider
8.8 out of 10
676 reviews
8.5 out of 10
25 reviews
9.7 out of 10
1 review
All reviews
Location
Bahnhofstrasse 35, 3800 Interlaken, Bern
What's nearby
- Interlaken West Railway Station87 m
- Touristikmuseum0.5 km
- Casino Interlaken0.7 km
- Kursaal Congress Centre0.7 km
- Tellspiele Interlaken0.8 km
- Höheweg0.9 km
- Interlaken Ost Railway Station1.7 km
- Jungfrau Park2 km
- Jungfrau Aletsch Bietschhorn Glacier28.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Merkur - West Station
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Merkur - West Station
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Closest
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See most recommended stays in InterlakenGood to know
Value for money | 8.5 |
|---|---|
Distance to city centre | 0.9 km |
Nearest airport | Belp |
Distance to airport | 37.0 km |